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We’re out to build a fairer fashion system. You in?

Our purpose.

To inspire a new standard of sustainability for the world’s most beautiful products.

We believe good design is at the heart of sustainability. After all, beautiful things made well are loved longer. That’s why we’ve curated a selection of brands who value both excellence and ethics, designing for fit, function and fashion. Gone are the days of having to look ethical to shop well. Thank goodness.

Our mission is to build the most trusted shopping experience in the UK.

We believe trust is to be earned not asked for. So we operate with total transparency. Showing who made our products, how, where and with what. A simple idea, sadly seen as ‘radical’. We’re done with having to take the high streets word for it, so it’s time to make Knowing, industry standard.


Our Values

Our Values.

We're out to change a fashion system and believe doing things excellently will be our edge. Whether that's the brands we partner with, the standards we award or the relationships we build as a team, we look to go beyond good enough in everything we do.

Our Values

Show true grit.

Truth be told, getting this far has had it's moments. It's required big sacrifice, a few tears and facing up to fears. But remember, grit, in the right conditions and over time, creates a pearl. So as a team we remind ourselves, when it gets hard or feels over whelming, we know we're making something beautiful.

Our Values

Put people first.

Products and pounds aside KTO has always been and always will be about people. Their communities, livelihoods, environment and sanctity. From farmers to customers, colleagues to partners, everything we do needs to look to serve others.

Our Values

Listen. Learn. Lead.

We want to lead a conversation about going on an ethical journey together. But we can only lead if we’re willing to learn. We can only learn if we’re willing to listen. Listening, learning and leading require buckets of humility. So we eat humble-crumble for breakfast, lunch and dinner.

Our Values

Get real.

Our mission is about one thing. Trust. Without it, we're kaput. There's not short cuts with trust. It takes authenticity and time to earn it. So we must ensure that what we say and what we do are one.

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> Latest Jobs

Know The Origin is a fast-growing online shopping experience for sustainable lifestyle and fashion products. We’re creating the world's most robust sustainability standards for the world's most beautiful products. Bringing together the richest choice of certified brands and making a sustainable lifestyle affordable for all. We want everyone to know the origin of their products, shop guilt-free with total ease, total trust and total delight.

We are a small and ambitious team, in the last few years we’ve been featured on Forbes 30 under 30 Retail list, been listed as Ethical Consumer’s top rated brand, sold into 65+ countries, grown our Instagram following organically to 114K and reached 25,000 orders.

We’re currently experiencing an exciting period of growth, recently opening our first shop in Angel Shopping centre, and will be opening a Christmas pop-up in Brent Cross Shopping Centre from November 1st to January 10th.

For our Know The Origin store in Brent Cross Shopping Centre we are currently recruiting for seasonal full-time and part-time roles to join our growing team. 

Your aim will be to promote the brand’s image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock.

Your Role and Responsibilities:

With over 200 ethical and sustainable brands with products designed to suit every customer's preference, there's a lot to choose from, so our team are on-hand to talk with customers every day. We take the time to learn our customer’s needs and recommend fantastic products that make them feel so good. We offer products that meet our ethical standards- so when we advise a customer on a sustainable or ethical product, we're not just selling them an ideal, we're actually helping to create environmental and social good.

To welcome each customer who walks through the door and create a positive environment for our clients.

To possess good product knowledge of sustainable/ ethical products in order to be able to help customers make an informed choice.

Provide excellent service to customers at the checkout counter.

Help manage stock security and safety, identifying and reporting theft and any risks to customer/team welfare.

Most customers will be new to Know The Origin so you will be responsible for creating loyal customers with your outstanding customer service.

Inform customers of other sales channels such as website and Angel Shopping centre.

To provide support by maintaining an optimal store image that is attractive to customers at all times.

To demonstrate and uphold the values and vision of the company.

About You

Know The Origin are looking for an outgoing team player who brings positivity to everything they do. You  can demonstrate excellent interpersonal communication skills, a can-do attitude and enthusiasm to welcome new customers and represent the brand through the delivery of excellent customer service to create long lasting loyalty. Previous experience of working in fashion retail is desirable.

If you have an interest in ethical fashion, sustainable living this would be ideal, however we’re looking for great team players who thrive in retail above all else.

Interested? Email your CV and Cover letter to Mark@knowtheorigin.com

Sales Assistant - Angel Islington

Angel Islington Sales Assistant Role - Part Time/ Full Time - Temporary Seasonal 

Know The Origin is a fast-growing online shopping experience for sustainable lifestyle and fashion products. We’re creating the world's most robust sustainability standards for the world's most beautiful products. Bringing together the richest choice of certified brands and making a sustainable lifestyle affordable for all. We want everyone to know the origin of their products, shop guilt-free with total ease, total trust and total delight.

We are a small and ambitious team, in the last few years we’ve been featured on Forbes 30 under 30 Retail list, been listed as Ethical Consumer’s top rated brand, sold into 65+ countries, grown our Instagram following organically to 114K and reached 25,000 orders.

We’re currently experiencing an exciting period of growth, recently opening our first shop in Angel Shopping centre, and will be opening a Christmas pop-up in Brent Cross Shopping Centre.

For our Know The Origin store in the Angel Centre Shopping Centre we are currently recruiting for temporary full-time and part-time roles to join our growing team with immediate start until the 31st of January, with potential to extend for the right candidate.

Your aim will be to promote the brand’s image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock.

Key Responsibilities:

With over 200 ethical and sustainable brands with products designed to suit every customer's preference, there's a lot to choose from, so our team are on-hand to talk with customers every day. We take the time to learn our customer’s needs and recommend fantastic products that make them feel so good. We offer products that meet our ethical standards- so when we advise a customer on a sustainable or ethical product, we're not just selling them an ideal, we're actually helping to create environmental and social good.

To welcome each customer who walks through the door and create a positive environment for our clients.

To possess good product knowledge of sustainable/ ethical products in order to be able to help customers make an informed choice.

Provide excellent service to customers at the checkout counter.

Help manage stock security and safety, identifying and reporting theft and any risks to customer/team welfare.

Most customers will be new to Know The Origin so you will be responsible for creating loyal customers with your outstanding customer service.

Inform customers of other sales channels such as website and Angel Shopping centre.

To provide support by maintaining an optimal store image that is attractive to customers at all times.

To demonstrate and uphold the values and vision of the company

About You

Know The Origin are looking for an outgoing team player who brings positivity to everything they do. You  can demonstrate excellent verbal communication skills, a can-do attitude and enthusiasm to welcome new customers and represent the brand through the delivery of excellent customer service to create long lasting loyalty. Previous experience of working in fashion retail is desirable.

If you have an interest in ethical fashion, sustainable living this would be ideal, however we’re looking for great team players who thrive in retail above all else.


Interested? Email your CV and Cover Letter to Mark@knowtheorigin.com

Operations Assistant - Seasonal Temporary

We’re currently experiencing an exciting period of growth, recently opening our first shop in Angel Shopping centre, with plans to open a Christmas pop-up in Brent Cross Shopping Centre.

We’re looking for 2 Operations Assistants to join our growing team, reporting directly to our Founder and MD based in our Angel Islington Pop-Up You’ll get to see all parts of the business and will get to play an important role in shaping Know The Origin.

Outline of main role & responsibilities:

You’ll be based in our pop up shop in Angel Islington, responsible for the following:

Receiving stock into the office/ warehouse and conducting regular stock counts.Handle inbound customer queries via email and phone.Leading picking and packing orders.Arranging couriers as required.Ensuring office and warehouse supplies are replenished, along with the space is kept tidy and organised.Ad hoc duties as required.Required to help with the setup of the new store and assisting with distribution to the pop up store.You’re curious and knowledgeable about sustainability and ethical livingStrong attention to detailStrong verbal and written communication skills and fluent EnglishMust have experience of basic admin and customer service tasks such as answering telephone calls and responding to customer support queries.Self-motivated, positive, uses initiative and problem solverAbility to juggle multiple responsibilities and strong prioritisation skillsExperience using Shopify, Zendesk or DEAR inventory planner. All three is a big plus.Minimum 1 years’ of customer experience is essentialWillingness to learn and adapt to new challenges.

Desirable Qualities:

Past experience working in fashion is a plusFamiliar with Google Docs, Sheets, Slack, Monday or similar.

Regular hours of work are Monday to Friday 9.30am – 5.30pm. You will need to be flexible, as a small business in the run up to Christmas, you may be required to work flexible hours to get the job finished.

This role would be starting immediately until 31st January, with the possibility to extend if the pop up becomes permanent. 28 Days Holiday Pro Rata Inclusive of Bank Holidays.

Due to the high volume of applications only successful applicants will be contacted for an interview. Please ensure your application includes a covering letter.

*

Contract length: 4 months

Job Types: Full-time, Temporary

Salary: 'London Living Wage - £21,157.50 pa

To apply please send your CV and Cover Letter to mark@knowtheorigin.com

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