Where do you ship?
All around this beautiful world. 65 countries to date, shipped from Know The Origin HQ in Manchester, UK.
How long does shipping take?
For UK delivery it’s next day (on orders placed before 3pm). For Europe or Rest of the World it can be Expedited (1-3 days), Standard (3-5 days) or Economy (7-10 days).
What does shipping cost?
All orders are despatched the same day if placed before 3PM, Monday to Friday.
Royal Mail 2nd Class Signed For (2-3 Days) = £0.99*
UK 24 Hour Tracked (1-2 Days) = £3.99 or FREE on orders over £100
UK 48 Hour Tracked (2-3 Days) = £3.99 or FREE on orders over £50
UK Next Day Guaranteed Before 1PM (Next Day) = £7.00
*For smaller items we offer an £0.99p shipping option, if your order is eligible you'll see this option during checkout.
USA & Canada
Economy shipping is FREE on all U.S and Canada orders over £60
All USA and Canada orders are despatched the same day if placed before 2PM BST. (11PM PT, 12AM MT, 1AM CT, 2AM ET)
US Economy (5-10 Days) = £15 (Or FREE on orders over £60)
US Express (1-3 Days) = £30 (Or £15 on orders over £60)
Standard Shipping (3-7 days) is FREE on all EU orders over £75. All EU orders are despatched same day if placed before 2PM BST. (GMT+1)
European Expedited (1-2 days) = £15 (Or FREE on orders over £75)
European Standard (3-7 working days) = £10.
Rest Of The World
Worldwide Expedited (1-2 days) = £15,
Worldwide Standard (3-7 working days) = £12.
Deliveries to countries outside the UK sometimes require additional duty fees, which you'll need to cover when you receive your items (worth it).
Who pays for international import tax?
You do. It’ll be worth it.
How can I track my order?
When you place your order you’ll be given a tracking number so you can trace each step from our warehouse to you door.
What packaging do you use?
Recycled and Recyclable FSC certified paper mailing bags.